Personal data and their protection

Privacy policy

The purpose of processing personal data is to use them to fulfill a consumer contract that the seller concludes with the buyer by creating an order in this online store. This consumer contract is also the legal basis for the processing of the buyer’s personal data. The provision of buyer’s personal data is a contractual requirement that is required to conclude a contract. Providing personal data is a prerequisite for buying in the seller’s e-shop. If the buyer fails to provide all the required personal information to the seller, this may result in the conclusion of the purchase contract.

The Seller shall process the personal data in accordance with Act no. 18/2018 on the protection of personal data and process only the personal data necessary for the conclusion of a consumer contract.

The seller processes the customary personal data of the buyer.

Buyer’s personal information is stored in the seller’s information system for 10 years.

Buyer has the right and ability to update personal information in online mode on the web site, customer section, sign-up, or other form (by e-mail, in writing).

Personal data may be provided to third parties for the purposes of fulfilling the consumer contract – shipping companies (couriers) and companies processing accounting documents.

Buyer’s personal information is not disclosed.

The buyer has the right to obtain from the seller a confirmation of what personal details of the buyer are processed in the seller’s e-shop. The buyer has the right to access such data as well as information for what purpose they are processed, what categories of data are processed, to which personal data are provided, how long the personal data are stored, whether automated individual decision making, including profiling.

The first delivery of the above personal information to the buyer is free of charge. The re-provision of personal data requested by the buyer will be charged as an administrative fee of € 5.

The buyer may require the seller to correct or supplement incomplete personal data relating to the buyer. The buyer may request the deletion of his or her personal data or limit the processing of such data. The buyer may also object to the processing of personal data.

The processing of personal data by buyers is also necessary for the purposes of archiving (in order to fulfill the seller’s obligation under Slovak legislation, for example, keeping the accounting documents for 10 years). If the buyer asks for the deletion of personal data processed in connection with the purchase contract, his claim may be rejected.

The buyer has the right to limit the processing of his or her personal data to the seller if the buyer objects to the accuracy of the personal data during the period allowing the seller to verify the accuracy of the personal data.

The buyer has the right to obtain personal data concerning him / her which he has provided to the seller in a structured, commonly used and machine-readable format. The buyer has the right to transfer these personal data to another operator if technically possible.

Buyers have the right to object if their personal data are processed for direct marketing purposes. It may also object if its personal data are processed for the purposes of the seller’s legitimate interest.

The buyer, suspecting that his or her personal data is being unduly processed, may file a motion for personal data protection proceedings with the Personal Data Protection Office.

The above privacy notice also applies to pre-contractual relationships (i.e., registration in the e-shop for the purpose of future purchase or, for example, requesting a quote, quotation or product information and seller’s services).

In order to ensure the proper functioning of the online store, the vendor may store small cookies on the buyer’s device to store the activity data and settings (e.g., login name, language, font size, etc.) for a certain period of time. The vendor’s Internet shop uses cookies to remember the user’s buyer settings and for the necessary functionality of the online store or for marketing purposes. Buyers can delete all cookies stored on their devices and set up an Internet browser on their device to prevent them from being stored. In this case, the buyer may need to manually modify some settings during a repeated visit to the online store, and some Internet shop services or features may not be functional.